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FAQ

FAQs

Where can I access the app/portal?

Either at https://members.quintessentially.com/ or by downloading the app on the App Store or Google Play.

How do I get access to the members’ portal?

Sign up for membership here. If you’re an existing member and haven’t received a link, contact your lifestyle manager to request one.

 
How do I change my contact details/username?

Contact your lifestyle manager directly.

 

 
How do I use the digital platform?

Contact your lifestyle manager if you are having difficulties using any of the site’s features. We are always looking to improve the members’ portal, so if you have any feedback – we’d love to hear from you.

 
 
How do I reset my password?

Click the ‘forgot password?’ button on the login page and enter your registered email address. Then, you will receive an email with instructions on how to set a new password. Contact your lifestyle manager if you need further assistance.

 
How do I favourite content?

Click the heart icon at the top right of each content tile. You can view all your favourited items in the ‘my favourites’ section. To remove items from your favourite list, click the heart icon again.

 
How can I place a request?

There are a few different ways to create a request on the app. You can contact your lifestyle manager using the live chat feature. Or, you can head to the ‘make a request’ section or click the ‘enquire’ button on a specific content item.

 
 
How do I view my requests?

Head to the ‘my requests’ section to review your open and completed requests.

Apply for membership

Submit the form below to start your application. A member of our team will be in touch soon to discuss membership with you.

Connect with Privé

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800 Fifth Avenue New York, NY 10065 United States

Apply for membership

Submit the form below to start your application. A member of our team will be in touch soon to discuss membership with you.

Apply for membership

Submit the form below to start your application. A member of our team will be in touch soon to discuss membership with you.

Apply for membership

Submit the form below to start your application. A member of our team will be in touch soon to discuss membership with you.